Trust is an invisible asset on your corporate balance sheet.

Inside high trust organisations:

  • communication is more open and respectful
  • ideas can be raised and robustly discussed without fear
  • mistakes are managed without fear, reducing the risk of external whistleblowing
  • differences are resolved with less emotion and less conflict
  • creativity, collaboration and problem solving increases
  • employee recruitment is easier and retention is greater
  • engagement increases

When a corporation is trusted by investors, customers and suppliers, perceptions of corporate risk decline.

Highly trusted corporations have:

  • lower cost of sales because there is less effort to make a sale and keep a customer
  • more reliable and flexible relationships with suppliers
  • greater public and media support when things go wrong – stuff happens
  • less regulatory scrutiny

Our modules on Trust include:

  • the nature of trust
  • the biology of trusting
  • trust and engagement
  • building trust
  • losing trust
  • the role of leaders in building a trusting and trustworthy environment
  • measuring trustworthiness and perceptions of trust

Trust comes on foot and leaves on a horse. Dutch saying